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Video Walkthrough

  1. Open the conversation you want to save.
  2. Select the three-dot menu below the message field.
  3. Choose Print Transcript.
  4. Select whether you’d like to:
    • Print the conversation, or
    • Save/Download as PDF using your browser’s print options.
The transcript will include the conversation history available in that thread.

Need Help?

If you’re having trouble printing or saving a conversation transcript, contact Captivated Support using the Support option in the left-hand menu or text 317.316.3600. Print transcript option