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New to Captivated? You’re in the right place! Follow these guides to get set up, personalize your experience, and start connecting with customers.

Account Setup & Access

Start here to access your account, secure your login, and get ready to use Captivated.

Logging In to Captivated

Learn how to access your Captivated account.

Two-Factor Authentication

Add an extra layer of security to your account.

Downloading the Mobile App

Stay connected to your customers on the go.

Setting Up Captivated for Success

Follow our recommendations to get started successfully.

Personalizing Your Experience

Make Captivated your own with personalized settings.

Managing Your Profile

Customize your personal profile and preferences.

Managing Your Signature

Create and manage your message signature.

Business Texting Essentials

Learn best practices for communicating with customers and promoting your texting channel.

Business Texting Best Practices

Discover tips for effective business texting.

Texting Best Practices for Dealerships

Explore texting recommendations for automotive teams.

Promoting Your Texting Numbers

Help customers discover and use your texting channels.

Understanding Message Segments

Understand message length, segments, and how they affect usage.