Customer Engagement
Connect with customers, collect feedback, and create more engaging experiences.Announcements
Send the same message to multiple contacts while keeping each conversation and reply private.
Google Review Requests
Send Google review requests directly from Captivated to encourage customer feedback and reviews.
Virtual Door Knock
Find nearby customers and send service updates while working in the field.
Team Collaboration & Automation
Customize your workflows and help your team work more efficiently.Team Chat
Message teammates individually or in groups, and send internal announcements.
Automation Events & Workflows
Trigger automated actions and customize conversation workflows to streamline your processes.
Custom Fields
Store additional customer information and use it to personalize your messages.
Scheduling & Information Requests
Coordinate appointments and gather information from customers.Scheduling
Schedule appointments, send reminders, and let customers book through your connected calendar.
Requesting a Location
Ask customers to share their location.
Requesting a Form
Send forms to customers by text and view their completed submissions in Captivated.
Secure Communication & Payments
Explore secure ways to communicate with customers and collect payments.Secure Chat
Exchange sensitive information securely without sending it through standard text messages.
Express Pay
Request and collect customer payments securely by credit card or ACH through Captivated.