> ## Documentation Index
> Fetch the complete documentation index at: https://captivatedllc.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Premium Features

> Discover tools to engage customers, automate workflows, collaborate with your team, schedule appointments, and collect payments.

## Customer Engagement

Connect with customers, collect feedback, and create more engaging experiences.

> [card] [Announcements](https://captivatedllc.mintlify.site/premium-features/announcements.md)
>
> Send the same message to multiple contacts while keeping each conversation and reply private.

> [card] [Google Review Requests](https://captivatedllc.mintlify.site/premium-features/google-review-requests.md)
>
> Send Google review requests directly from Captivated to encourage customer feedback and reviews.

> [card] [Virtual Door Knock](https://captivatedllc.mintlify.site/premium-features/virtual-door-knock.md)
>
> Find nearby customers and send service updates while working in the field.

## Team Collaboration & Automation

Customize your workflows and help your team work more efficiently.

> [card] [Team Chat](https://captivatedllc.mintlify.site/premium-features/team-chat.md)
>
> Message teammates individually or in groups, and send internal announcements.

> [card] [Automation Events & Workflows](https://captivatedllc.mintlify.site/premium-features/automation-events-workflows.md)
>
> Trigger automated actions and customize conversation workflows to streamline your processes.

> [card] [Custom Fields](https://captivatedllc.mintlify.site/premium-features/custom-fields.md)
>
> Store additional customer information and use it to personalize your messages.

## Scheduling & Information Requests

Coordinate appointments and gather information from customers.

> [card] [Scheduling](https://captivatedllc.mintlify.site/premium-features/scheduling.md)
>
> Schedule appointments, send reminders, and let customers book through your connected calendar.

> [card] [Requesting a Location](https://captivatedllc.mintlify.site/premium-features/requesting-a-location.md)
>
> Ask customers to share their location.

> [card] [Requesting a Form](https://captivatedllc.mintlify.site/premium-features/requesting-a-form.md)
>
> Send forms to customers by text and view their completed submissions in Captivated.

## Secure Communication & Payments

Explore secure ways to communicate with customers and collect payments.

> [card] [Secure Chat](https://captivatedllc.mintlify.site/premium-features/secure-chat.md)
>
> Exchange sensitive information securely without sending it through standard text messages.

> [card] [Express Pay](https://captivatedllc.mintlify.site/premium-features/express-pay.md)
>
> Request and collect customer payments securely by credit card or ACH through Captivated.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.